Privacy Policy

1. Information We Collect

Depending on how you use the Arbix platform, we may collect the following types of information:

• • Basic identity details (name, date of birth).
• • Contact information (email address, phone number).
• • KYC documents such as ID/Passport and, where required, proof of address.
• • Payment and wallet information used for deposits and withdrawals.
• • Technical data such as IP address, device information and browser type.
• • Login history and activity logs for security and auditing.

2. How We Use Your Information

Your information is used solely to operate and improve the platform and to comply with legal requirements. Common uses include:

• • Account registration, verification and KYC checks.
• • Processing deposits, withdrawals and other transactions.
• • Generating trading and profit reports for your account.
• • Ensuring security, fraud prevention and regulatory compliance.
• • Communicating important updates, notifications and support messages.

3. Data Protection Measures

We implement multiple layers of technical and organisational security to protect your personal data, including:

• • SSL/TLS encryption for all communication between you and our servers.
• • Encrypted databases for storing sensitive information.
• • Optional two-factor authentication (2FA), where supported.
• • Anti-fraud systems and continuous security monitoring.

4. Cookies & Tracking

The Arbix platform may use cookies and similar technologies to enhance your experience and to understand how the platform is used. This may include:

• • Session cookies to keep you logged in securely.
• • Analytics cookies to measure usage and improve user experience.
• • Basic behaviour tracking to detect unusual or suspicious activity.

5. Sharing of Information

We do not sell your personal information. We may share limited data with trusted third parties only when necessary, such as:

• • Compliance authorities, when required by law or regulation.
• • Payment processors to complete deposits and withdrawals.
• • Security and anti-fraud partners that help protect the platform.

6. User Rights

Depending on your jurisdiction, you may have the right to:

• • Access the personal data we hold about you.
• • Request corrections to inaccurate or incomplete information.
• • Request deletion of certain data, subject to legal and regulatory retention requirements (for example, KYC and transaction records).

7. Data Retention

We keep your data only for as long as necessary to fulfil the purposes described in this Privacy Policy and to meet legal or regulatory obligations. For example:

• • KYC records may be stored for several years as required by law.
• • Trading and transaction logs may be retained for audit and dispute resolution.

8. Third-Party Links

The Arbix platform may contain links to third-party websites or services. We are not responsible for the content, security or privacy practices of those third parties. You should review their policies separately.